Privacy Policy
Last Updated: December 1, 2025
1. Who We Are
This website is operated by Jim’s Boy Mover Limited**, a Canadian moving and relocation service provider.
Company:
Jim’s Boy Mover Limited
Website: https://www.jimsboymover.com
Email: info@jimsboymover.com
Phone: +1 437-788-5149
2. What Personal Data We Collect and Why
We collect information to successfully process bookings, provide support, maintain security, and improve our services.
a. Orders & Booking Requests**
* Name, email, phone, address, IP, and payment details
**Purpose:** Scheduling services, customer communication, invoicing, and fraud prevention.
### **b. Contact Forms**
* Submitted details + IP and browser metadata
**Retention:** 12 months
**Purpose:** Responding to inquiries and maintaining service records.
### **c. Cookies**
Used for:
* remembering cart/booking details
* login sessions
* analytics and performance tracking
**Duration:** Session-based to 1 year
### **d. Media Uploads**
If you upload images or documents, avoid including GPS or sensitive embedded data. Uploaded files may become publicly accessible depending on page visibility.
### **e. Comments (if enabled on site)**
* Name, email, IP address, and browser info
* Gravatar data (if user has a Gravatar profile)
### **f. Analytics**
We use:
* **Google Analytics**
* **Meta Pixel (Facebook/Instagram)**
**Purpose:** Traffic monitoring, service improvement, and marketing insights. Users may opt out using browser or ad preferences.
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## **3. Who We Share Your Data With**
We only share data with **trusted third-party services** essential for operating our business:**We do NOT sell personal data.**
All partners comply with Canadian privacy requirements (PIPEDA).
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## **4. How Long We Retain Your Data**
Different categories of data have different retention periods:
* **Order & invoice records:** 7 years (legal accounting requirement)
* **Contact form submissions:** 12 months
* **Comments:** Indefinitely
* **User accounts:** Until the user deletes or requests deletion
* **Analytics data:** Up to 26 months (Google’s standard)
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## **5. Your Rights**
You have the right to:
* Access the personal data we hold
* Correct or update your information
* Request deletion of your data
* Withdraw from marketing communications
## **6. Where Your Data Is Sent**
Some data may be stored or processed outside Canada (e.g., the U.S. for Google services).
All service providers follow PIPEDA and GDPR-equivalent standards to ensure secure handling of personal data.
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## **7. How We Protect Your Data**
We use multiple layers of security, including:
* Industry-standard **SSL encryption**
* **2-Factor Authentication (2FA)** for admin access
* Firewalls and continuous malware scanning
* Enforced staff data-handling and privacy protocols
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## **8. Data Breach Protocol**
If a data breach occurs, Jim’s Boy Mover Limited will:
1. Notify impacted users within **72 hours**
2. Secure and isolate affected systems
3. Conduct internal investigations
4. Report the breach to applicable authorities if required by law
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## **9. Automated Profiling**
We **do not** use automated decision-making, customer profiling, or AI-based scoring that affects user rights or service eligibility.
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## **10. Regulatory Compliance**
Jim’s Boy Mover Limited complies with:
* **PIPEDA** – Personal Information Protection and Electronic Documents Act (Canada)
* **CASL** – Canadian Anti-Spam Legislation
* GDPR-aligned practices for international users
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